Injured in a public place & need advice on your accident claim? Trust the Best

If you have been injured in a public place you need a team you can trust to get you your Best possible result.

What do you need to know about starting a Public Liability Claim?

When you suffer an injury in a public place, it can be hard to know if you have a right to claim or what the next steps would be. Thankfully, the Best legal team are well versed in all types of public liability claims and public place accidents, from the local shops to concert venues.

Public liability claims cover a wide range of claims, including slip and fall accidents, injuries at schools and even sporting or recreational injuries. The Best team of public liability claim lawyers will help find the Best way forward with your case – sometimes this will be via a Public Liability Claim and other times it may be through a Superannuation Claim.

We have a team of expert public liability lawyers standing by, ready to review your case for free and advise you on the next steps. 

During your free case review our team will explain everything you need to know, including time limits, timelines, what types of compensation you can claim and what our team will do to get your Best possible result.

What other questions do you have about making a Public Liability claim?

A public liability claim refers to a legal action taken by individuals who have suffered injuries or harm due to accidents that occur in public places. These claims are based on the principle of negligence, where someone, typically the owner or occupier of the premises, has failed to maintain a safe environment, resulting in injuries to another person.

These accidents can happen in a variety of public settings, including shopping centers, parks, restaurants, hotels, public walkways, and even private residences when they are open to the public. For instance, if you slip and fall in a supermarket because of a wet floor that wasn’t properly marked or cleaned up, you may have grounds for a public liability claim.

The key element in a public liability claim is proving negligence on the part of the property owner or occupier. This means demonstrating that they breached their duty of care, which includes responsibilities such as ensuring the premises are safe, warning visitors of potential hazards, and taking appropriate measures to prevent accidents.

If the accident happened at someone’s house, you may still have the opportunity to pursue a public liability claim in Queensland.

The viability of such a claim depends on various factors:

  • Type of Property: Whether the property in question is considered a public or private space is critical. If the house is typically open to the public or guests, such as during a social gathering or event, it may be regarded as a public place for legal purposes.
  • Duty of Care: Property owners have a duty of care to maintain their premises in a safe condition, regardless of whether it’s a private residence or a public establishment. If the property owner fails in this duty and negligence can be proven, you may have a valid claim.
  • Negligence: To succeed in a public liability claim, you must demonstrate that the property owner was negligent in maintaining their property, and this negligence directly led to your injuries. Common examples include slip and fall accidents due to poorly maintained walkways or hazardous conditions.
  • Insurance Coverage: Many homeowners have liability insurance that can cover accidents and injuries that occur on their property. If the insurance applies, it means the insurer pays your compensation, and not the homeowner directly.

If the accident occurred at a private residence, this would be covered by a different type of claim. You can find out more about Private Residence claims here.

The duration of a Public Liability Claim varies based on complexity, negotiations, and legal processes. Simple cases may settle quickly, while complex ones involving serious injuries or disputes can take years. 

Negotiations with insurers impact speed, depending on their willingness to settle. Court proceedings extend timelines, often spanning several months to years. Gathering evidence, securing legal representation, and considering settlement offers also affect duration. Mediation or alternative dispute resolution may expedite resolution, and appeals can further delay the process. 

Consulting a personal injury lawyer is key for an accurate estimate. Balancing the desire for a swift resolution with fair compensation is crucial when navigating the timeline.

In Queensland, the statute of limitations sets a specific timeframe within which you must file a public liability claim if you’ve suffered injuries due to someone else’s negligence. Typically, you have three years from the date of the incident to initiate legal proceedings. This three-year period is known as the limitation period.

In some exceptional circumstances, the court may allow an extension of the limitation period. However, relying on such exceptions is risky, and it’s best to adhere to the standard timeframe.

It’s important to note that specific circumstances may affect the limitation period, so ask the team at Best about whether you are still within time to pursue your case.

The exact compensation for your Public Liability Claim depends on factors such as the severity of injuries, medical expenses, lost earnings, pain and suffering, negligence, and insurance coverage.

While it’s challenging to provide an exact figure upfront, the team at Best are experts at assessing the value of Public Liability Claims.  We will assess your case’s specific details, negotiate with insurers, and strive to secure fair compensation that accounts for all your losses. Keep in mind that compensation amounts vary widely based on individual circumstances, and legal representation can significantly impact the final settlement.

The types of damages you can recover, include:

  • General damages – for pain and suffering;
  • Past and future loss of wages;
  • Loss of superannuation;
  • Past and future medical expenses;
  • Other past and future out of pocket expenses;
  • The cost of past and future care; and
  • Legal costs.

For more information about what you can claim, click here.

We know it can be overwhelming to know which firm to trust with your road accident claim, there’s a lot of us out there! We also know it can sound a little biased when we tell you to choose Best.

There are a few reasons we think you should choose Best as your road accident lawyers:

  1. We hire the Best people: our team aren’t only some of the sharpest legal minds in Queensland (no really, we win awards for it) but they’re also genuinely good people, who care about their clients. When we say we hire the Best, we mean we hire people who care about every case and every client, people you’d want fighting for you that you’d also happily catch up over a cuppa with.
  2. We will never leave you out of pocket: how so?
    • No Win, No Fee. Forever. You will only be charged if we win your case, so you can rest easy that we will be doing everything we can to put you in a better place than when you started your CTP claim with us.
    • 30% fee cap. Some firms take around 50% of your compensation claim, we can at 30% +GST to cover our fees (so even if our fees are more than that, we won’t charge you for it).
    • We cover out-of-pocket expenses. We want you to be able to focus on recovery, but we know this can be expensive. We will cover the costs for your treatments and recovery, and you will only be expected to pay for these if your case is successful (these will be added as a part of your compensation claim, for the insurer to pay for).
  3. We take on cases other firms won’t, and we win them: we have a history of taking on claims other firms won’t, because we’re not afraid of hard work and because we know the difference a successful claim will make to you and your life.

Would you like to learn more about why you should choose Best? You can read more about our firm and our promises to you here.

How easy is it to get your public place accident claim underway with Best?

We want to ensure it’s as easy as possible for you to get your public place accident claim started, so that you can focus on treatment and recovery. So what can you expect from us, should you start the process today?


We review your case for free

Just submit any form on our site, or give us a call, and the Best team can review your case for free, today.


Meet our Team

The Best team will meet you, wherever works best for you – home, hospital, a cafe or our offices.


We get to work

We start work on your case, including covering out of pocket expenses to run your claim, so that you can feel better while we fight for your Best result.

How do you get our Best?

These are our promises to you, every case, every client.

Free Case Review,
by our Principal

We put our Best on your case from day one, and we take on cases others won’t – because we really are the Best.

No Win, No Fee.

If we can’t win your case, you owe us nothing. We never let you walk away in a worse position.

30% +GST
Fee Cap

Because your Best outcome only matters if it’s in your pocket and goes towards your Best life.

Your Case,
Our Best

We hire the Best industry professionals and place senior lawyers on all cases, so you get your Best result.

What do clients say about
working with Best?

Ryan Stehlik from Best Injury Lawyers and his team are without a doubt the best law firm I have dealt with. He was very clear of the process every step of the way. Not only did Ryan achieve a great result, but his service was always very professional, was always focused on the matter and was always available to discuss any questions.
Alan M.
A big thank you to the team at Best Injury Lawyers. Outstanding services across all elements, from communication, the efficiency in their work and dedication they show throughout. My entire experience was stress free, Ryan in particular is an amazing lawyer who provides constructive legal advice, reassurance, and exceptional client service. Nothing but pure professionalism from Best Injury Lawyers. Number one law firm
Julia K
Quality plaintiff lawyers who have their client’s best interests at heart are hard to come by, but Ryan is definitely one of them. Professional and personable, he is certainly the only plaintiff lawyer I would recommend to friends/family.
Elanor F.
I would highly recommend Ryan and his team to represent you should you require his services. Ryan and his team are professional, will tell you what you need to know and keep you informed every step of the way. They are a pleasure to deal with and take all the stress out of your claim for you.
Arch D.

Start my Free Case Review

The Best team are standing by to review your case, for free – talk to us today!

Free Case Review