Looking for help with an accident claim? Trust the Best

If you have been injured in an accident, you need a team you can trust to get you your Best possible result.

What accidents can Best help with?

The Best team are experts in all types of personal injury claims and are standing by to review your case for free. Find out more about the types of personal injury claims we can help you with:

How easy is it to get your personal injury claim underway with Best?

We want to ensure it’s as easy as possible for you to get your personal injury claim started, so that you can focus on treatment and recovery. So what can you expect from us, should you start the process today?


We review your case for free

Just submit any form on our site, or give us a call, and the Best team can review your case for free, today.


Meet our Team

The Best team will meet you, wherever works best for you – home, hospital, a cafe or our offices.


We get to work

We start work on your case, including covering out of pocket expenses to run your claim, so that you can feel better while we fight for your Best result.

What do you need to know about starting a Personal Injury Claim?

At Best we know that starting an accident claim is a big decision, and you likely have a lot of questions. Our team are experts in Queensland personal injury claims, and we are proud to service clients in a different way to other firms.

We have found that we are able to achieve better outcomes for our clients because we truly get to know you, your case and your life – and this translates into the Best outcomes possible.

Accident and injury claims happen in a variety of ways, so how your accident occurred – be it on our roads, at work or out on our waterways – will determine the type of claim we can help you with.

We have a team of expert accident lawyers standing by, ready to review your case for free and advise you on the next steps. They’ll explain everything you need to know, including time limits, what you can expect in terms of timelines, what types of compensation you can claim and what our team will do to get your Best possible result.

What questions do you have about making a claim?

A personal injury claim is a legal process initiated by someone who has been harmed (either physically or mentally) due to the negligent, reckless, or intentional actions of another party.

This claim seeks compensation for the injuries and damages suffered. The process may involve negotiating with insurance companies, and if a satisfactory settlement can’t be reached, the claim might proceed to court.

Common types of personal injury claims include those related to motor vehicle accidents, medical malpractice, workplace injuries, slip and fall accidents, and product liability.

The majority of personal injury settlements in Queensland are not considered taxable income. This includes payments for pain and suffering, and most types of lost earnings. However, there may be exceptions depending on your specific circumstances and you should always check with your financial adviser.

Yes, in many cases, you can claim damages for emotional distress in a personal injury claim, so long it results in a diagnosed psychiatric injury, such as anxiety, depression, and other forms of psychological trauma. Emotional distress, such a grief or sadness, by itself is not compensable.

These types of damages are often harder to prove than physical injuries, but they are recognised by the courts. The extent of these damages and how they are calculated can vary, so it’s best to consult with a personal injury lawyer to understand your rights and potential compensation.

Claiming damages for stress and inconvenience can be more complex. Generally, Australian courts require proof that the stress or inconvenience has resulted in a recognisable psychiatric injury.

Stress and inconvenience experienced as a normal part of litigation or as a consequence of the injury (e.g., having to undergo medical treatment) are not typically compensable. However, if you have suffered stress or inconvenience beyond what is usually expected, and it has caused significant psychological injury, you may be able to claim for this.

No win, no fee lawyers typically charge a ‘success fee’, which is a percentage of the compensation you receive if your claim is successful. This percentage can vary based on the complexity and risk associated with your case, but it generally ranges from 30% to 50%.

The exact percentage and how the fee is calculated will be outlined in your cost agreement with the lawyer.

In Queensland, there are regulations in place to ensure this fee is fair and reasonable, and it’s typically capped at 50% of the net settlement amount.  At Best, we have chosen to place a cap on our fees of 30% +GST, which means you take home more of your compensation at the end of the day.

To determine the validity of your personal injury case, we assess whether your injuries resulted from another party’s negligence or wrongdoing. In Queensland, for a claim to be valid, it must meet certain criteria, such as proving liability and demonstrating that your injuries were a direct result of the negligence in question.

Our experienced legal team will conduct a thorough evaluation of your case during a consultation to determine its strength and potential for success. 

While our primary aim is to negotiate a fair settlement without the need for a trial, whether your case goes to court depends on various factors. Many personal injury cases can be successfully resolved through negotiations with the at-fault party’s insurance company.

However, if a fair settlement cannot be reached, we are fully prepared to take your case to court and present your case in front of a judge. Our experienced litigators have a track record of success in courtrooms, and we will vigorously advocate for your rights throughout the entire legal process. We will discuss your options with you and provide guidance on the best course of action based on the specifics of your case. Rest assured, we will pursue the approach that offers the greatest likelihood of achieving a favourable outcome for you.

To support your personal injury claim, it’s essential to gather and preserve relevant evidence. This can include medical records and bills, accident reports, photographs or videos of the incident, witness statements, and any other documentation related to your injury and its impact on your life.

We will work closely with you to ensure all necessary evidence is collected and properly documented. Additionally, our legal team may consult with experts, such as medical professionals or accident reconstruction specialists, to strengthen your case further. Our goal is to build a comprehensive and compelling case that clearly establishes liability and the extent of your damages, increasing the likelihood of a successful outcome for your claim.

After an accident or injury, your first priority should always be your health and safety. Seek immediate medical attention, even if your injuries initially appear minor, as some injuries may not be immediately apparent.

If it’s safe to do so, document the scene of the incident by taking photographs or videos and gather contact information from any witnesses present. It’s also essential to report the incident to the appropriate authorities, such as the police or workplace supervisor, depending on the circumstances. Finally, contact our firm as soon as possible after seeking medical treatment.

The earlier we become involved, the better we can preserve evidence, conduct investigations, and protect your legal rights. We are here to guide you through the entire process and ensure that your interests are safeguarded from the outset.

How do you get our Best?

These are our promises to you, every case, every client.

Free Case Review,
by our Principal

We put our Best on your case from day one, and we take on cases others won’t – because we really are the Best.

No Win, No Fee.

If we can’t win your case, you owe us nothing. We never let you walk away in a worse position.

30% +GST
Fee Cap

Because your Best outcome only matters if it’s in your pocket and goes towards your Best life.

Your Case,
Our Best

We hire the Best industry professionals and place senior lawyers on all cases, so you get your Best result.

Talk to Our Team

The Best team are standing by to review your case, for free. We will give you clear, honest advice about your case, what your options are and how Best can help.

Talk to Our Team